What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sometimes the form doesn't load. What can I do about this?

    Asked by Marshal on July 18, 2012 at 03:46 PM

    I have created many forms with JotForm over the past few months. When I save the form, it looks good. But when I go to the form link (or embed it into my website), it sometimes doesn't load correctly. If I have more than one page, typically the first page on the form loads with a back button - which it obviously shouldn't - and this causes the next button not to work. And other times, the form just doesn't show up at all.


    Is there anything I can do to fix this?

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    JotForm Support

    Answered by idarktech on July 18, 2012 at 07:38 PM

    Hi Marshal,

    Probably because of code conflict. Embedding your form using iframe code should fix it.

    Hope this works for you. Thanks!