What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Publish: I get the "PLEASE WAIT ...." message on the SUBMIT button

    Asked by ryancouch on May 17, 2017 at 09:27 PM

    Thanks! My Stripe account is fully connected to Jotform, yet I get the "PLEASE WAIT ...." message on the SUBMIT button ... and it goes nowhere.

    Can you help me see what's missing? ASAP would be amazing. Thank you!

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    JotForm Support

    Answered by Chriistian on May 17, 2017 at 11:58 PM

    The issue on the Form which says "Please Wait" seems to be related to the way the Form was embedded on the site. 

    Could you please try re-embedding your form using the iFrame method and leave the script tags? Here's the guide on Getting the form iFrame code.

    Please try it on your end and if the issue still persists, please let us know.