Hii, I have same trouble. All submissions starting from May show no files in the google drive folder. Only submission until April is available in pdf

  • AngelinaDitta
    Asked on May 18, 2017 at 3:21 AM

    Hii, I have same trouble. All submissions starting from May show no files in the google drive folder. Only submission until April is available in pdf file inside the folder. 

     

    Can you help to check this problem?

     

    Thabks. 

  • Nik_C
    Replied on May 18, 2017 at 3:32 AM

    We're sorry for this inconvenience. 

    Could you please provide the Form ID where you're having this issue so we can check it further.

    We'll wait for your response.

    Thank you!

  • AngelinaDitta
    Replied on May 22, 2017 at 12:15 AM
  • Chriistian Jotform Support
    Replied on May 22, 2017 at 2:07 AM

    I cloned one of your form (https://form.jotform.me/62998018659474) and integrate it with Google Drive. Somehow, the integration is working fine on my end.

    Hii, I have same trouble Screenshot 20

    Have you tried removing the Google Drive integration and adding it back on your Form to see if this help to solve the issue?

    Guide: How to Integrate a Form with Google Drive.

    If the issue still persists after re-integrating it, please let us know.
    Regards.