What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hii, I have same trouble. All submissions starting from May show no files in the google drive folder. Only submission until April is available in pdf

    Asked by AngelinaDitta on May 18, 2017 at 03:21 AM

    Hii, I have same trouble. All submissions starting from May show no files in the google drive folder. Only submission until April is available in pdf file inside the folder. 

     

    Can you help to check this problem?

     

    Thabks. 

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    JotForm Support

    Answered by Nik_C on May 18, 2017 at 03:32 AM

    We're sorry for this inconvenience. 

    Could you please provide the Form ID where you're having this issue so we can check it further.

    We'll wait for your response.

    Thank you!

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    Answered by AngelinaDitta on May 22, 2017 at 12:15 AM
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    JotForm Support

    Answered by Chriistian on May 22, 2017 at 02:07 AM

    I cloned one of your form (https://form.jotform.me/62998018659474) and integrate it with Google Drive. Somehow, the integration is working fine on my end.

    Have you tried removing the Google Drive integration and adding it back on your Form to see if this help to solve the issue?

    Guide: How to Integrate a Form with Google Drive.

    If the issue still persists after re-integrating it, please let us know.
    Regards.