What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how come your forms look different on firefox and safari on a mac?

    Asked by guystalkingff on July 18, 2012 at 04:40 PM

    look at this www.guystalkingfantasyfootball.com open this link in both safari and firefox why does it look so bad?

    Page URL:
    www.guystalkingfantasyfootball.com

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    JotForm Support

    Answered by jonathan on July 18, 2012 at 08:01 PM

    Hi,

    Can you try re-embedding the forms on your website using the iframe code? It is understandable that the form's look and feel will differ on each kind of browser application. This due to the fact that each browser are also created to function differently.

    If your form is embedded using script code, chance is, it will mimic the other scripts on the current browser, thus it will behave and display differently on each browser type.

    But if you use a separate iframe (using the form iframe code), the form scripts will be enclosed within the iframe, preventing it from trying to mimic or execute other scripts instruction that are in the type of browser it is being viewed currently.

    Please inform us if there are other clarifications needed.

    Thanks.

     

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    Answered by guystalkingff on July 19, 2012 at 09:52 AM

    i do the i frame and it does the same thing it puts the names of each section in the box on top of place where you type but in safari it puts them to the left of it? i wan them to the left whyis it doing that i have tried everything?

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    JotForm Support

    Answered by liyam on July 19, 2012 at 02:07 PM

    Hello guystalkingff.  If you're referring to the email address textbox for "Join Our E-mail List!!!", this is because the textbox is too long to contain the label and the textbox in one line.  So it automatically wraps and puts the textbox to the next line. 

    If you wish to maintain the label and textbox in a single line, you should reduce the size of the textbox. To do this, simply edit your form on the form builder, select the email field, and then select Size on top.  Enter a lower value (probably 27), save the form and then try to see again if the form lines up properly in your web page.

    Please do let us know if you need further assistance.

    Thanks.

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    Answered by guystalkingff on July 19, 2012 at 02:10 PM

    yes i know about that the thing is that in firefox and safarit he lengths are different i think i got it just like i want it! but how come now when i look at it on my iphone it puts the text above the line again but everything else looks fine why is iphone doing that?

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    Answered by jniles on July 19, 2012 at 02:15 PM

    Sounds like CSS issues for different devices that need to be worked out possibly.

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    Answered by guystalkingff on July 19, 2012 at 02:17 PM

    what needs to be worked out and by who?

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    JotForm Support

    Answered by Mike_T on July 19, 2012 at 07:11 PM

    We use optimized CSS for mobile devices, so that it looks different from desktop version.

    Please note that this is done to provide better usability for form users.

    Thank you for using our services.