What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My client is not receiving form mail

    Asked by SidleD on July 18, 2012 at 05:22 PM

    I get the information from my client's form but he does not. I have comcast as an internet provider he has qwest. Could there be an issue with Qwest?

    Page URL:

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    Answered by pinoytech on July 18, 2012 at 05:45 PM


    Sorry for the inconvenience that may have caused. Regarding on this issue, can you please set your Notification's Email Address to noreply@jotform.com and do let us know if this solution fixed the problem or not so we can further assist you.

    Thank you!

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    Answered by SidleD on July 18, 2012 at 07:48 PM

    I have just done that and will go to the site and send a form. Thanks!

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    JotForm Support

    Answered by jonathan on July 18, 2012 at 09:26 PM

    Thank you for informing us. Please update us on the after result.