What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please make sure my account upgrade got processed correctly

    Asked by brantfordpediatrics on May 18, 2017 at 10:22 AM

    Just did the credit card update please make sure it is being processed as we are not receiving the online forms submitted by the patients

    Page URL:
    www.brantford-pediatrics.com

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    JotForm Support

    Answered by AIDAN on May 18, 2017 at 11:31 AM

    I confirm that you have upgraded your account today to the Bronze plan and you are in a good standing regarding account limits.

    You may check your invoice by following our guide here: https://www.jotform.com/help/329-How-to-Check-Invoices

    I hope this helps. If you need further assistance please let us know. Thank you.