What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are all of my forms in restore mode?

    Asked by megmwisdom on May 18, 2017 at 10:30 AM

    I am having issues using any of the forms I create - is it possible that my account isn't active any longer? Both of the forms I recently created are unusable, giving me a "form not found" message.

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    JotForm Support

    Answered by BDAVID on May 18, 2017 at 11:38 AM

    Your account was in dormant status due to inactivity, but I have activated it again, so you can start using your forms.

    Let us know if you need more help.