What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I access shared folders?

    Asked by bettyprall on May 18, 2017 at 11:10 AM

    1)The person who owns our account has shared a number of forms and folders with me, but the only folder I can access is the owner's. I have access to all the forms, but not the folders which would make the forms easier to find.


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    JotForm Support

    Answered by david on May 18, 2017 at 12:18 PM

    When forms are shared with you, the folder structure is only maintained through labels.  Forms that are in the same folder will all have the same label: