Account Storage Space for pbhs2002

  • Profile Image
    pbhs2002
    Asked on May 18, 2017 at 11:15 AM

     

    To whom it may concern:

     

    We received this message yesterday concern our account with JotForm:

     

     

    It seems like you have reached your upload limit. Free accounts are limited to 100.00 MB of upload space. Your forms will be disabled on Thursday at 12pm EST. Since we understand that it can be an inconvenience to have your forms stop working because you reached your upload limit, we'd like to remind you that you can upgrade and your forms will be running smoothly again.

     

     

     

    I went into our JotForm account and cleared out some items to restore some space. I just wanted to confirm that we are back to having less than 100MB. Could you please confirm?

     

    Also, for future customer service, it would be helpful to receive such notices with MORE than 24 hours notification.

     

    Naomi

    Client Services Support

    Providence Behavioral Health

    nrhoads@providencebehavioral.com

     

     

     

  • Profile Image
    david
    Answered on May 18, 2017 at 12:25 PM

    I checked your account and the storage total currently shows as 0MB/100MB.  It looks like you have cleared out all of the files.

    Account usage is displayed in a few different places and you can always check it from this URL directly:

    https://www.jotform.com/myaccount/usage