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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Storage Space for pbhs2002

    Asked by pbhs2002 on May 18, 2017 at 11:15 AM


    To whom it may concern:


    We received this message yesterday concern our account with JotForm:



    It seems like you have reached your upload limit. Free accounts are limited to 100.00 MB of upload space. Your forms will be disabled on Thursday at 12pm EST. Since we understand that it can be an inconvenience to have your forms stop working because you reached your upload limit, we'd like to remind you that you can upgrade and your forms will be running smoothly again.




    I went into our JotForm account and cleared out some items to restore some space. I just wanted to confirm that we are back to having less than 100MB. Could you please confirm?


    Also, for future customer service, it would be helpful to receive such notices with MORE than 24 hours notification.



    Client Services Support

    Providence Behavioral Health





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    JotForm Support

    Answered by david on May 18, 2017 at 12:25 PM

    I checked your account and the storage total currently shows as 0MB/100MB.  It looks like you have cleared out all of the files.

    Account usage is displayed in a few different places and you can always check it from this URL directly: