What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Files uploaded using take photo widget producing 404 errors

    Asked by CadastroVDJ on May 18, 2017 at 01:11 PM

    I have discovered the problem, when i'm submiting a for, there are 3 questions about send pictures.

    If i took a photo and send, i can,t download it, but if I upload from my gallery, it works right.


    I really need to solve it urgent, because there are many players doing their registrations these days.

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    JotForm Support

    Answered by david on May 18, 2017 at 02:22 PM

    I tested the take photo widget on my end and it is working. 

    There are two steps when using the take photo widget, taking the photo them uploading.  Make sure to click the upload button and wait for the upload to finish before submitting the form.  On mobile, for most browsers, the only option will be uploading directly from the device.