What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I attached the wrong key and need to enter a new one

    Asked by rdkneis007 on May 18, 2017 at 02:07 PM

    My forms are encrypted and I think I attached the wrong key when the email was received.  Now I cant read the forms?  Please help

    Page URL:
    https://www.xlentusa.com/carriers.html

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    JotForm Support

    Answered by Kiran on May 18, 2017 at 03:16 PM

    I see that the issue is already addressed by our colleague on your other thread https://www.jotform.com/answers/1148358. If you have any other questions with this issue, please follow-up on the other thread so that we can assist you further.

    Thank you!