I attached the wrong key and need to enter a new one

  • Profile Image
    rdkneis007
    Asked on May 18, 2017 at 02:07 PM

    My forms are encrypted and I think I attached the wrong key when the email was received.  Now I cant read the forms?  Please help

  • Profile Image
    Kiran
    Answered on May 18, 2017 at 03:16 PM

    I see that the issue is already addressed by our colleague on your other thread https://www.jotform.com/answers/1148358. If you have any other questions with this issue, please follow-up on the other thread so that we can assist you further.

    Thank you!