Form not found error is displayed

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    Asked on May 18, 2017 at 02:43 PM
    Hello . I need help . I just created a form . I send the link to one of my employees so they can fill out the form and it say form not found . I need to see what is going on
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    Answered on May 18, 2017 at 02:58 PM

     I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.   

    As I check your JotForm, I see that you are collecting SSN on your forms. Though this is not illegal to collect SSN, we have some recommendations for your form discussed in the thread below that might help.

    We are now activating your account so that you can make necessary changes to the form. Please make sure that you make these changes to avoid any further suspensions on your account.