What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I got a Form not found error when I preview my form

    Asked by GrafVovanDOS on May 18, 2017 at 03:06 PM

    When I want to view the form, I get a message

    Form not found

    This form is disabled.

    And the form is not displayed on the site either

    What should I do?

    Page URL:

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    JotForm Support

    Answered by Welvin on May 18, 2017 at 03:59 PM

    You have been auto suspended by our system due to a possible phishing terms in your form. I've reactivated your account. But to avoid further suspensions, we recommend you to build the form in English and then use the Language Translator tool to set it to your language.


    To explain, we have a tool called Phishing Detector which allows us to automatically suspend thousands of forms created every day for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However, this tool is not updated to scan Arabic, French, and other similar languages. Therefore, most of the forms made in these languages are automatically suspended.

    Please let us know if you have any questions regarding this matter.