What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Get More Page: Instagram does not popup, and nathing happens after sharing through Facebook.

    Asked by nina1984 on May 18, 2017 at 03:33 PM



    I just tried using the get more feature to add more submissions and the instagram goes to a javascript error page. Also, after sharing to Facebook, it still doesn't switch over to grey.


    thanks so much!

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    JotForm Support

    Answered by BDAVID on May 18, 2017 at 04:50 PM

    Thanks for reporting this issue, I have tested the Get-More page, and the Instagram does not pop up:

    Also, the Facebook option does not turn to grey after sharing:

    I am reporting this issue to our back-end team, you will be notified via this thread when it gets fixed.