What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to View Incomplete submissions

    Asked by Beacon125 on May 18, 2017 at 03:49 PM

    How can we pull incomplete submissions info?

     

    Example we have a survey running.  For those that go past the first page but don't complete it by hitting submit

  • Profile Image

    Answered by Sven on May 18, 2017 at 05:01 PM

    Hi, 

    unfortunately that's not possible, for you to be able to view submissions, people will have to actually submit the form, and it won't submit without them clicking the submit button. 

    Let us know if you need any further help!

    Thank you!

  • Profile Image

    Answered by Beacon125 on May 18, 2017 at 05:43 PM
    Do you know when that functionality would be available? We switched from
    Survey Monkey to Jot Forms but that was one functionality that is key to us
    that they have.
    Andrea Olivas
    Chief Operating Officer
    Beacon Media News
    O: 626-301-1010
    F: 626-301-0445
    aolivas@beaconmedianews.com
    www.beaconmedianews.com







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    JotForm Support

    Answered by Kevin_G on May 18, 2017 at 08:34 PM

    I think you may want to take a look to the Save and Continue Later feature, this uses a session method and allows to view the incomplete submissions (opened sessions), although the already entered data is not displayed you could simply checking with the custom link you generate for your form. 

    Take a look on this guide in order to get more information about the Save and Continue Later feature: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later 

    You will find the incomplete submissions options while checking the submissions page for your form:

    If you have any question, let us know.