-
Beacon125Asked on May 18, 2017 at 3:49 PM
How can we pull incomplete submissions info?
Example we have a survey running. For those that go past the first page but don't complete it by hitting submit
-
SvenReplied on May 18, 2017 at 5:01 PM
Hi,
unfortunately that's not possible, for you to be able to view submissions, people will have to actually submit the form, and it won't submit without them clicking the submit button.
Let us know if you need any further help!
Thank you!
-
Beacon125Replied on May 18, 2017 at 5:43 PMDo you know when that functionality would be available? We switched from
Survey Monkey to Jot Forms but that was one functionality that is key to us
that they have.
Andrea Olivas
Chief Operating Officer
Beacon Media News
O: 626-301-1010
F: 626-301-0445
aolivas@beaconmedianews.com
www.beaconmedianews.com
This email may contain information that is confidential or attorney-client
privileged and may constitute inside information. The contents of this
email are intended only for the recipient(s) listed above. If you are not
the intended recipient, you are directed not to read, disclose, distribute
or otherwise use this transmission. If you have received this email in
error, please notify the sender immediately and delete the transmission.
Delivery of this message is not intended to waive any applicable privileges.
... -
Kevin Support Team LeadReplied on May 18, 2017 at 8:34 PM
I think you may want to take a look to the Save and Continue Later feature, this uses a session method and allows to view the incomplete submissions (opened sessions), although the already entered data is not displayed you could simply checking with the custom link you generate for your form.
Take a look on this guide in order to get more information about the Save and Continue Later feature: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later
You will find the incomplete submissions options while checking the submissions page for your form:
If you have any question, let us know.