What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No puedo entrar a mi cuenta, tampoco puedo enviar formulario dice formulario no encontrado

    Asked by rulosn on May 18, 2017 at 04:34 PM

    Buen dia. 

    No puedo enviar ni ver mi formulario, al tratar de abrirlo me dice no esta disponible, esta bloqueado. espero me puedan ayudar, saludos.

     

    mi usuario es: rulosn

    mi e-mail es: vichu_snopy@hotmail.com 

    Page URL:
    https://form.jotform.co/30921353175854

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    JotForm Support

    Answered by Kiran on May 18, 2017 at 06:07 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    The account was suspended due to the form 71336544078863. I see that the form is already been deleted in your account. I have now activated your account. Please check now and let us know if you need any further assistance. If you do not use the form, you may delete the form to avoid the anti-phishing system to suspend the account again.

    Thanks!