What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    HOW CAN I GET MY FORMS BACK ONLINE???

    Asked by Richard Fassione  on May 18, 2017 at 04:59 PM

    HOW CAN YOU HELP ME? BY RESPONDING TO ANY OF MY REQUESTS.

    I spent a great deal of time completing two forms on JotForm that have been suspended because of suspected phishing.

    I have sent several emails asking for assistance with NO RESPONSE.

    Links to the forms have been removed from our web site because they don't work..

    WHY ARE YOU NOT PROVIDING ANY SUPPORT FOR USERS OF YOUR WEB SITE???

    Please advise,

    Richard Fassione

    303-690-5200

    Page URL:
    http://wyzaire.com/portal/

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    JotForm Support

    Answered by Kevin_G on May 18, 2017 at 06:40 PM

    Could you please provide us your account username or the email address you used when opened your JotForm account?  

    I cannot find any account related to the email you used to open this thread nor related to your IP address. 

    Also, I'm not able to track the posts you have opened since you opened this from a guest account. 

    We will be glad to check your account and help you getting your forms working again.