HOW CAN I GET MY FORMS BACK ONLINE???

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    Richard Fassione 
    Asked on May 18, 2017 at 04:59 PM

    HOW CAN YOU HELP ME? BY RESPONDING TO ANY OF MY REQUESTS.

    I spent a great deal of time completing two forms on JotForm that have been suspended because of suspected phishing.

    I have sent several emails asking for assistance with NO RESPONSE.

    Links to the forms have been removed from our web site because they don't work..

    WHY ARE YOU NOT PROVIDING ANY SUPPORT FOR USERS OF YOUR WEB SITE???

    Please advise,

    Richard Fassione

    303-690-5200

  • Profile Image
    Kevin_G
    Answered on May 18, 2017 at 06:40 PM

    Could you please provide us your account username or the email address you used when opened your JotForm account?  

    I cannot find any account related to the email you used to open this thread nor related to your IP address. 

    Also, I'm not able to track the posts you have opened since you opened this from a guest account. 

    We will be glad to check your account and help you getting your forms working again.