Not able to view form analytics

  • kerryfrancetich
    Asked on May 18, 2017 at 5:37 PM

    When I click on the form analytics for a couple of my forms, the page shows up blank. Are they not viewable on beta browsers like Safari Techology Preview? Here are the links to the forms.

    https://form.jotform.us/71315922591153

     

    https://form.jotform.us/71316024891150

     

  • Kevin Support Team Lead
    Replied on May 18, 2017 at 7:40 PM

    I have checked your forms using the latest version and I can see the Form Analytics tool works fine, are you experiencing this only while using "Safari Techology Preview"? 

    The issue may be caused due to the fact that the browser is still on beta, but if you can still experience the issue using the latest version of any browser, please let us know. 

    You could also check the web console in order to find if any resource is not properly loaded.