What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not able to view form analytics

    Asked by kerryfrancetich on May 18, 2017 at 05:37 PM

    When I click on the form analytics for a couple of my forms, the page shows up blank. Are they not viewable on beta browsers like Safari Techology Preview? Here are the links to the forms.

    https://form.jotform.us/71315922591153

     

    https://form.jotform.us/71316024891150

     

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    JotForm Support

    Answered by Kevin_G on May 18, 2017 at 07:40 PM

    I have checked your forms using the latest version and I can see the Form Analytics tool works fine, are you experiencing this only while using "Safari Techology Preview"? 

    The issue may be caused due to the fact that the browser is still on beta, but if you can still experience the issue using the latest version of any browser, please let us know. 

    You could also check the web console in order to find if any resource is not properly loaded.