What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to enable the user to select multiple products on my form?

    Asked by judycb on May 18, 2017 at 06:11 PM
    Also, is there a video or instructions for enabling multiple products to be purchased per form? I do not understand how the total works. Thank you
  • Profile Image
    JotForm Support

    Answered by Kiran on May 18, 2017 at 06:41 PM

    I understand that you want to enable the users to select multiple products from the Ticket purchases widget on the form. If so, I notice that the Max selection is set to 1 in the Ticket purchases widget settings.

    You may set the limit or remove the limit making the Max selection empty in the widget settings.

    Hope this information helps! 

  • Profile Image

    Answered by judycb on May 18, 2017 at 10:43 PM
    I had seen that and changed it but when I checked 2 items it only totaled for one.
    Sent from my mobile
    Judy Brown
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 19, 2017 at 02:23 AM

    I checked few of your forms, but I didn't see any form with created products.

    I saw separate products list and separate payment fields like this:

    If you meant that, then you will have to limit the options in the field itself:

    Or you can add the products in payment integration:

    If you still have this issue please let us know and please share the Form ID where you're experiencing it.

    Thank you!