What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I attempt to use a template and the form never develops.

    Asked by itstimetofixstupid on May 18, 2017 at 11:26 PM
    Page URL:
    it'syourtemplatepopup,notapage

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    JotForm Support

    Answered by BJoanna on May 19, 2017 at 02:43 AM

    If you are using Use Template option, once you selected the template that you want to use, you need to click on Continue button.

    I have tried it and it is working properly on my end. You can also try to use some other browser. 

    If you are still not able to use some template, please tell us which template are you not able to use. 

    Provide us link of that template.

    Inside of this guide you can also find how to use the form templates:

    How to use the form templates

    Let us know if you need further assistance.