Embedded form not working in HTTPS

  • Profile Image
    facturamelo
    Asked on May 19, 2017 at 12:43 AM

    Hola buen día! Esta semana contrate un certificado SSL para mi pagina web.

    Al parecer los formulario no se ven en la versión https, podrían decirme como solucionarlo?

    Si se ven - http://www.facturamelo.com

    No se ven - https://www.facturamelo.com

    Gracias por su apoyo, Saludos.

     

  • Profile Image
    Jan
    Answered on May 19, 2017 at 03:49 AM

    I was able to replicate the issue when I opened your web page using HTTPS. As of right now, the embedded form is not using HTTPS. This is the reason why the embedded form is not showing.

    Please try to get the embed code again and replace the existing embed code in your web page. Click "Publish" in the top menu and then go to the "Embed" section. After that, click the "Copy Code" button in the Embed option.

    After that, go to your web page and replace the existing code with the new one.

    Related guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    Hope that helps. Thank you.