Payments all going Incomplete

  • hotstix
    Asked on May 19, 2017 at 3:43 AM

    Hello please advise all payments are landing incomplete and we have to push them through. We are confirming through PayPal that the payments are complete. 

    Jotform Thread 1149003 Screenshot
  • liyam
    Replied on May 19, 2017 at 4:11 AM

    Hello hotstix,

    Can you try enabling the IPN on your Paypal account to see if the problem persists? Please check this guide to know how: https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account 

    Please keep us posted on this matter.

    Thanks.