Why can't I log into my account?

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    Sandy May
    Asked on July 19, 2012 at 12:18 AM

    It's acting like, I don't have any forms with you guys on file.  I was a guess, then I got close to going over my submission limit, so I paid...I do it every year for the most part, then when the submissions slow down, I cancel the extra's and go back to being a guess.

    I don't know what happen, but I what to gain access to my account again, because I would like to use my forms again. Please assist or explain? I can call or you can call me, if you like. 

    Thanks!

     

    Sandy

  • Profile Image
    jeanettebmz
    Answered on July 19, 2012 at 12:28 AM

    Hello Sandy

    I made a search based on your email address posted on this thread, and I was able to find only a guest account

    Can you provide me with your registered account?  or the URL where the form is embedded?