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  • Profile Image

    Width of iFrame widget causing text wrapping

    Asked by TBSE on May 19, 2017 at 10:11 AM

    Hello,

    Take a look at my website - www.tbsportsentertainment.com.

     

    Click one of the buttons within the TICKET ORDER FORM, where the radio buttons / STRIPE payment appears.

     

    You will notice that the parenthesis bar appears on the top of the bar instead instead of the USD wording.

    My developer said this was a JotForm issue.

     

    Can this be fixed?

    Page URL:
    https://tbsportsentertainment.com

  • Profile Image
    JotForm Support

    Answered by david on May 19, 2017 at 12:06 PM

    The width of your iframe widgets is set quite low so the text is wrapping:

    Adjust the width of the widgets until the the text is no longer wrapping. 

     

  • Profile Image

    Answered by TBSE on May 19, 2017 at 12:24 PM

    Hello,

    If pose, can you forward suggestions for the dimensions? I will then forward to my developer.

    Thanks for your help.

     

    George

  • Profile Image
    JotForm Support

    Answered by david on May 19, 2017 at 01:32 PM

    From my testing, about 500px looked pretty good.  Also, adding the following CSS directly to the widgets allow for the full form to show rather than scrolling in the frame:

    iframe
    {
    min-height : 900px;
    min-width : 500px;
    }

    Here is how the form would look with the changes made:

    https://form.jotformpro.com/71384863452967

    You can clone it to your own account if you would like a copy:

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

  • Profile Image

    Answered by TBSE on May 19, 2017 at 02:27 PM

    Thanks for the information. Will forward the information today. Thanks.

  • Profile Image
    JotForm Support

    Answered by david on May 19, 2017 at 02:40 PM

    Very welcome.  If you or they have any further questions, let us know and we will be happy to help.