Refund request due to erratic submission decryption

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    Asked on May 19, 2017 at 10:29 AM
    And, I shouldn't even have to ask for this, but I will expect a full refund for this month's service
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    Answered on May 19, 2017 at 12:42 PM

    Note that when we refund, the subscription will be canceled. There is no way we can refund without canceling the subscription. Please confirm if you want to cancel.