What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can a customer edit their info after they submit their registration?

    Asked by coremark on May 19, 2017 at 10:37 AM

    I have created a registration form for future use but was curious that if a customer entered in the wrong email or something, do they have the ability to go back in to their entry and edit it and resubmit.

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    JotForm Support

    Answered by david on May 19, 2017 at 12:44 PM

    You can send an edit submission link in your autoresponder email that will allow users to update their specific submission:

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    If an autoresponder with the edit link to their submission was not created before they submitted their forms or if they entered the wrong email, you could manually share the edit link to them.

    1) First get the ID form each submission: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    2) Create the edit link for each submission ID.

    https://www.jotform.com/edit/{id}

    Example:

    https://www.jotform.com/edit/3696373827932135452

    3) Send them that URL and it will allow for editing that submission.