My forms are disabled

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    Asked on May 19, 2017 at 10:42 AM

    My forms have been disabled.Please assist me

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    Answered on May 19, 2017 at 12:52 PM

    I have checked and your account was autosuspended by our phishing system because of your Loan Application Forms, that you deleted and that are now located inside of Trash folder on your account. 

    I have purge them from trash folder and I have activated your account. 

    Please check our terms of use and to see with type of data you cannot collect using our forms. 

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    Let us know if you need further assistance.