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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Accidentally uploaded my form to template gallery...

    Asked by michellehee on July 19, 2012 at 04:04 AM

    Dear Jotform,

    I am writing to raise my concern on an accident I made with my form.

    I created a form and accidentally published it out on jotform template gallery, and now I can't delete it.

    It is crucial for me to take it off as it is an internal form for my company, not supposed to be seen publically at the moment.

    Please someone help me out on this? It's quite urgent.

    Here's the link to my published form: http://www.jotform.com/form-templates/styling-service-appointment-form

    Page URL:
    http://www.jotform.com/form-templates/styling-service-appointment-form

  • Profile Image
    JotForm Support

    Answered by jonathan on July 19, 2012 at 04:53 AM

    Hi,

    You can still remove the share by going to "My Forms", click on "More" button and Share on Form Gallery. Then you will have the option to un-share the form.

    Please inform us if you need further assistance.

    Thanks.

  • Profile Image

    Answered by michellehee on July 19, 2012 at 05:04 AM
    Dear Jonathan,

    I tried but there's no such option to "un-share". I forgot to mention
    that at first, after I shared it, I went back to My Forms and deleted
    the entire form. However, it's still there.

    Here's my screen shot:



    Best Regards,
    Michelle Hee
    Senior Style Training Executive
    G2000 Apparel (S) Pte Ltd
    www.g2000.com.sg
    www.wingtaiasia.com.sg
    ________________________________
  • Profile Image
    JotForm Support

    Answered by jonathan on July 19, 2012 at 05:13 AM

    Hi Michelle,

    Can you still restore the form from "Trash" folder? Please try if still doable, then disable the share.

    Will await your update.

    Thanks.

  • Profile Image

    Answered by michellehee on July 19, 2012 at 05:27 AM
    Dear Jonathan,

    Finally, problem solved! Thanks a lot.

    Best Regards,
    Michelle Hee
    Senior Style Training Executive
    G2000 Apparel (S) Pte Ltd
    www.g2000.com.sg
    www.wingtaiasia.com.sg
    ________________________________
  • Profile Image
    JotForm Support

    Answered by jonathan on July 19, 2012 at 05:32 AM

    Your welcome Michelle.

    Feel free to contact us again anytime should you need assistance with JotForm.