Out of space?

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    Asked on May 19, 2017 at 12:26 PM

    I'm getting an error message on forms that I'm out of space but I don't have any submissions saved, I've deleted them all? Do I have to upgrade? 


    Thank You,


    Synergy Dance

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    Answered on May 19, 2017 at 01:47 PM

    Dear Lynne,

    Free users are allowed to process 10 payments in a calendar month, your account shows 13 processed payments so far.

    In order to enable your forms you may either upgrade the account to a paid subscription or to wait until the first day of the next month when counters are reset.

    If you have additional questions, please let us know.