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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    FileUploader Widgets

    Asked by DSTMexico on May 19, 2017 at 12:57 PM

    Kloudless and FileUploader widgets are not working....it doesnt update correctly on my forms let alone does it display on my website, please add widgets that work, if im paying $99 usd monthly for a service i expect the service to have working widgets

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    JotForm Support

    Answered by BJoanna on May 19, 2017 at 02:25 PM

    I have tested both widgets and they are working properly on my end. I was able to upload files and to submit the form without any issues. 

    Here is my demo form: https://form.jotformpro.com/71386005771961 

    Please provide us ID of the form you have issues with. If widgets are not working only on your embedded form, please provide us URL of the webpage, so that we can test your form there. 

    You can use our File Upload field. Inside of this guide you can find how to create File upload forms:

    How to Create File Upload Forms

    Looking forward to your reply.