- Eileen UlicsniAsked on May 19, 2017 at 12:58 PM
I've made several attempts to reset my password without success. Please assist.
- JotForm SupportWelvinAnswered on May 19, 2017 at 02:14 PM
Your email address has been placed on our bounce list causing the reset email to fail. I've fixed it to our end. Please try it again.
For bounce related issues, we recommend checking this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues.