Taking translation off form

  • Profile Image
    Asked on May 19, 2017 at 03:25 PM

    I have a form that is in English and can be translated into Spanish. I cloned that form to make almost an exact copy but DO NOT want that one able to be translated. How do I turn the translation off?

  • Profile Image
    Answered on May 19, 2017 at 04:07 PM

    I see you are having issues with removing some of the translations on your form that would normally make your form multilingual. We do apologize about that.

    Can you try going into your form then add back the languages that exist on your form followed by making sure that you set English as default. You should then see an x to click on for the other language such as Spanish and that is supposed to remove it.


  • Profile Image
    Answered on May 19, 2017 at 04:43 PM
    I did that multiple times and its still allowing the toggle button on the
    live form.
    Thank you,
    *Niki Saracini*
    Customer Service Administrator
    *SICOM Systems, Inc. *
    4434 Progress Meadow Drive
    Doylestown, PA 18902
    O: 215.489.2500 x311
  • Profile Image
    Answered on May 19, 2017 at 05:43 PM

    I checked your form and I did not see the translation option. 

    It may have been a caching issue.  If it is still showing on your end, try clearing your browsers cache/cookies.