What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Got an error message when I use the credit card on paypal

    Asked by MeganHouseFoundation on May 19, 2017 at 03:35 PM
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    JotForm Support

    Answered by Kiran on May 19, 2017 at 04:11 PM

    I see that there are multiple forms accepting payments. Please let us know the form that you are experiencing the issues with and the error message received when the form is submitted. This would help us in investigating the issue and provide you with necessary assistance. It would be also helpful if you can provide us with a screenshot of the issue by uploading to this thread.

    We will wait for your response. Thank you!