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    How can I send an Autoresponder after editing a form?

    Asked by kfa on May 19, 2017 at 06:20 PM

    Hello,

    I have a form that requires two signatures. The person filling out the form does the first signature. The second signature field is hidden.

    When the file is submitted, I get an email and use the "edit" link to sign the form.

    How can I get the person to receive the finalised version via email when I sign and submit, not when they submit?

    Thank you

    Page URL:
    https://www.jotform.com/kfa/kec-facility-agreement

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    JotForm Support

    Answered by Jim_R on May 19, 2017 at 06:54 PM

    Hello there too 😊 What you need to enable is the SEND ON EDIT feature on your Autoresponder Email so your users would receive an email after you edit the submission with your signature.

    Related guide: General-Approach-on-Building-an-Approval-Process-Workflow

    In case you need more help, don't hesitate to ask.

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    JotForm Support

    Answered by Jim_R on May 19, 2017 at 07:01 PM

    Sorry I forgot to mention that if you solely want the Autoresponder to trigger AFTER editing the submission with your 2nd signature, then you'd have to use a Condition and a Widget.

    1. Add the GET FORM PAGE URL Widget to your form

    2. Then setup a CHANGE E-MAIL RECIPIENT Condition

    Your aim here is to trigger the Autoresponder Email to send IF AND ONLY IF the page URL contains the word "edit" (e.g. when you're editing a submission).

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    JotForm Support

    Answered by John_Benson on May 20, 2017 at 03:15 AM

    Hi kfa, we didn't receive your message properly. 

    Please disregard if not necessary.