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    Design elements do not appear

    Asked by MontanaInstruments on May 19, 2017 at 06:40 PM

    We have selected several custom design elements (background image, error state style, highlight style, etc) that, despite showing correctly in the design pane (i.e. it shows that we have the proper colors selected for each field, and even shows a thumbnail of our background image), the form does not reflect these elements (even when published or previewed).

    Any idea what could be going on here?

    Page URL:
    https://form.jotform.us/MontanaInstruments/CSEA-application

    Screenshot
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    JotForm Support

    Answered by jonathan on May 19, 2017 at 09:29 PM

    Can you please try loading your form on your browser again. I think it was just a browser cache issue. I cleared your form cache and when I load it on my browser, I see the difference like background color compare to the screenshot image you shared.

     

    Let us know if issue persist.