What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    About our SSL submissions

    Asked by andyheadworth on July 19, 2012 at 08:20 AM

    I have just had an email saying our SSL submissions for the month is almost full, could I please confirm what these are as I do not understand?

     

    Is this the amount of submissions we have had during the month?

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    JotForm Support

    Answered by jonathan on July 19, 2012 at 08:46 AM

    Hi,

    Yes. Currently you have 9 SSL submissions already, which will reset next month. If it reaches the max 10 allowed before next month, it may prevent your form from being submitted.

    What you can try to do is re-embed the form without the secure(SSL) protocol. This will make the submissions only adds up to your normal/regular submission quota.

    If such occassion always happen on your secure submissions, it is recommendable to upgrade subscription.

    Please inform us if you have further inquiry.

    Thanks.