What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Space on top of form

    Asked by thekiddiecorner on May 19, 2017 at 08:30 PM

    Hi,

     

    There's a weird space atop my form, can you please help me?

     

    Thank you.

    Page URL:
    http://authenticbabyph.com/become-a-reseller/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 20, 2017 at 03:13 AM

    Could you please point us to the form you're working on since the form I checked (the only one under your account) doesn't look like the one in your image?

    We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by thekiddiecorner on May 22, 2017 at 02:22 AM

    Hi,

     

    There is only one form in my account :)

     

    http://authenticbabyph.com/become-a-reseller/

     

    Thank you.

  • Profile Image
    JotForm Support

    Answered by John_Benson on May 22, 2017 at 03:09 AM

    Hello,

    To remove the space on the top of your form, please add this custom CSS code to your form:

    .jotform-form { 

        padding-top: 0px !important; 

    Here's a guide on: How-to-Inject-Custom-CSS-Codes

    Result:

    Also, please try embedding your form using iFrame Method. Here's a guide on: Getting-the-form-iFrame-code

    Hope that helps. If you have questions, please contact us again. 

     

  • Profile Image

    Answered by authenticbabyph on May 22, 2017 at 04:14 AM

    Hi,

    I deleted the old account (thekiddiecorner). I still have the same issue.

    I already re-embedded it as ifram and also added the CSS on the form. 

    Thank you.

  • Profile Image
    JotForm Support

    Answered by John_Benson on May 22, 2017 at 04:37 AM

    Hello again,

    Please try to add this custom CSS code to your form:

    .jotform-form { 

        padding-top: 0px !important; 

    .form-all { 

       padding-top: 0px !important; 

    li#id_3 { 

        margin-top: 0px !important; 

        padding-top: 0px !important; 

    Here's the guide on: How-to-Inject-Custom-CSS-Codes

    Result:

    Please try it again and let us know how it goes. Thank you.

  • Profile Image

    Answered by authenticbabyph on May 22, 2017 at 05:02 AM

    Hi,

    Now it's saying that my form is disabled. Woah! 

     

  • Profile Image

    Answered by thekiddiecorner on May 22, 2017 at 05:23 AM

    lol, accidentally had that account deleted instead of this. Hope it can still be restored.

     

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 22, 2017 at 05:58 AM

    We will be addressing your request in this new thread: https://www.jotform.com/answers/1150716

    Thank you.

  • Profile Image

    Answered by authenticbabyph on May 22, 2017 at 08:24 AM

    Hi John,

    None of those codes worked but I already figured it out.