Space on top of form

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    thekiddiecorner
    Asked on May 19, 2017 at 08:30 PM

    Hi,

     

    There's a weird space atop my form, can you please help me?

     

    Thank you.

  • Profile Image
    Nik_C
    Answered on May 20, 2017 at 03:13 AM

    Could you please point us to the form you're working on since the form I checked (the only one under your account) doesn't look like the one in your image?

    We'll wait for your response.

    Thank you!

  • Profile Image
    thekiddiecorner
    Answered on May 22, 2017 at 02:22 AM

    Hi,

     

    There is only one form in my account :)

     

    http://authenticbabyph.com/become-a-reseller/

     

    Thank you.

  • Profile Image
    John_Benson
    Answered on May 22, 2017 at 03:09 AM

    Hello,

    To remove the space on the top of your form, please add this custom CSS code to your form:

    .jotform-form { 

        padding-top: 0px !important; 

    Here's a guide on: How-to-Inject-Custom-CSS-Codes

    Result:

    Also, please try embedding your form using iFrame Method. Here's a guide on: Getting-the-form-iFrame-code

    Hope that helps. If you have questions, please contact us again. 

     

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    authenticbabyph
    Answered on May 22, 2017 at 04:14 AM

    Hi,

    I deleted the old account (thekiddiecorner). I still have the same issue.

    I already re-embedded it as ifram and also added the CSS on the form. 

    Thank you.

  • Profile Image
    John_Benson
    Answered on May 22, 2017 at 04:37 AM

    Hello again,

    Please try to add this custom CSS code to your form:

    .jotform-form { 

        padding-top: 0px !important; 

    .form-all { 

       padding-top: 0px !important; 

    li#id_3 { 

        margin-top: 0px !important; 

        padding-top: 0px !important; 

    Here's the guide on: How-to-Inject-Custom-CSS-Codes

    Result:

    Please try it again and let us know how it goes. Thank you.

  • Profile Image
    authenticbabyph
    Answered on May 22, 2017 at 05:02 AM

    Hi,

    Now it's saying that my form is disabled. Woah! 

     

  • Profile Image
    thekiddiecorner
    Answered on May 22, 2017 at 05:23 AM

    lol, accidentally had that account deleted instead of this. Hope it can still be restored.

     

  • Profile Image
    AIDAN
    Answered on May 22, 2017 at 05:58 AM

    We will be addressing your request in this new thread: https://www.jotform.com/answers/1150716

    Thank you.

  • Profile Image
    authenticbabyph
    Answered on May 22, 2017 at 08:24 AM

    Hi John,

    None of those codes worked but I already figured it out.