-
cosasdeladonyaAsked on May 20, 2017 at 6:42 AM
Hi My customers some how still can complete the form without making the subscription payments required via PayPal how can I correct this so they can't get through.
-
AIDANReplied on May 20, 2017 at 11:26 AM
Could you please provide us with the form ID or URL so we can inspect and assist you further? Thank you in advance.
-
cosasdeladonyaReplied on May 20, 2017 at 12:43 PMhttps://form.jotform.us/70878236484165 Thanks Aidan
... -
Elton Support Team LeadReplied on May 20, 2017 at 5:29 PM
I checked your payment field and you have 1 free subscription item. This means that selecting this required item will just automatically submit the form without any payment since it is free.
You have to correct the subscription item, add a price in it instead since it is currently blank.
Here's how:
If you have any questions, please let us know.
-
cosasdeladonyaReplied on May 20, 2017 at 8:43 PMHi can you tell me if I corrected it right this time TIA:)
Your #1 Coupon Stop Shop.
www.cdldcoupons.com
... -
jonathanReplied on May 21, 2017 at 12:59 AM
I checked your form https://www.jotform.us/form/70878236484165 and I see it is fixed now.
Let us know if you need further assistance.
-
cosasdeladonyaReplied on May 22, 2017 at 3:44 PMThanks
Your #1 Coupon Stop Shop.
www.cdldcoupons.com
...