What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way I can do a test order with my form?

    Asked by Karenleighartistry on May 20, 2017 at 11:39 AM
    One more thing. Is there a way I can do a test order? I know I can send test emails to check my auto responses but I want to do a whole mock order and have it sent to me with entering a payment to check to make sure it's working the way I want. Thank you so much. 
  • Profile Image
    JotForm Support

    Answered by AIDAN on May 20, 2017 at 11:42 AM

    One solution to consider is setting your Square integration to "Test Mode" and then performing a test submission:

    I hope this helps. If you need further assistance please let us know. Thank you.

  • Profile Image

    Answered by Karenleighartistry on May 21, 2017 at 11:32 AM

    Do I set to test mode and then open up another browser to my site and fill it out? 

  • Profile Image
    JotForm Support

    Answered by Welvin on May 21, 2017 at 02:22 PM

    Yes, you need to set it to test mode then preview the form or if you have embedded the form on your website, fill it up there and submit. You can use the following card numbers:

    Visa 4532759734545858

    MasterCard 5409889944179029

    Discover 6011033621379697

    Diners Club 36004244846408

    JCB 3566005734880650

    American Express 371263462726550

    China UnionPay 6222520119138184

    You can provide any name, CVV, expiration date, and postal code with these card numbers.  Let us know if the cards won't work. 

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 22, 2017 at 12:02 AM

    Hello Karenleighartistry,

    Unfortunately we have received an empty response from you. If you have replied from your email, please click on the following URL to reply again:  https://www.jotform.com/answers/1149895

    Thank you!

  • Profile Image

    Answered by Karenleighartistry on May 22, 2017 at 07:34 AM

    I'm still trying to run a test on my firm but the card #s given will not work. 

  • Profile Image
    JotForm Support

    Answered by Sven on May 22, 2017 at 08:44 AM

    Hi, 

    I checked your form, you still have your payment gateway enabled in live mode, that's why it will only accept valid card numbers, in order to use these numbers provided by my colleague, you have to change it to "test mode".

     

     

    Thank you!

  • Profile Image

    Answered by Karenleighartistry on May 22, 2017 at 09:55 AM

    Prior to testing I did change it to test mode. Still did not work. I changed it back in case I had an order come through. 

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 22, 2017 at 11:30 AM

    As you can see from the "Card brands" section of the official documentation, the list that my colleague Welvin provided is correct: https://docs.connect.squareup.com/articles/using-sandbox

    Could you please provide us with the error you receive when you attempt to use one of the cards mentioned in the link above as well as my colleague Welvin's reply?

    Thank you in advance.