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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My embedded form stucks on please wait when submitted

    Asked by Alagie on May 20, 2017 at 01:28 PM

    I have tried to submit the form Ifilled, but is just showing 'please wait' can you please help solve the problem.

    [embed]https://form.jotformeu.com/form/71393536497367[/embed]

    Page URL:
    [embed]https://form.jotformeu.com/form/71393536497367[/embed]

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    JotForm Support

    Answered by EltonCris on May 20, 2017 at 05:44 PM

    I tried embedding your form on my WP page and made a test submission after, I could not reproduce the problem.

    Anyway, please try to re-embed your form using its iframe embed code. See if this helps.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Make sure to paste the iframe code under Text tab.

    Example:

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    Answered by Alagie on May 20, 2017 at 06:43 PM
    ok let me try, I will let you know. thanks Mr Alagie MbyeCEO Annaf MultimediaAnnaf ProductionThe AfricaanBuzz MagazineHost: The AfricaanBuzz TV ShowFounder: Japalante Foundationwww.annafmultimedia.com

    On Saturday, May 20, 2017 11:49 PM, JotForm wrote:

    New response received A new response has been received: Answered by EltonCris By the way, I tried embedding your form on my WPpage and made a test submission after, I could not reproduce the problem. Theform submits just fine. However, I'd still recommend to try iframe embed code onyour WP page.  View this thread on browser » Unsubscribe Thread 1495316950

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    Answered by Alagie on May 20, 2017 at 06:43 PM
    I tried the iframe but it not showing even a single form when I preview. 

      Mr Alagie MbyeCEO Annaf MultimediaAnnaf ProductionThe AfricaanBuzz MagazineHost: The AfricaanBuzz TV ShowFounder: Japalante Foundationwww.annafmultimedia.com

    On Saturday, May 20, 2017 11:44 PM, JotForm wrote:

    New response received A new response has been received: Answered by EltonCris Try to re-embed your form using its iframe embedcode. This should fix it.http://www.jotform.com/help/148-Getting-the-Form-iFrame-CodeMake sure to paste the iframe code under Text tab.Example: View this thread on browser » Unsubscribe Thread 1495316658

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    JotForm Support

    Answered by jonathan on May 21, 2017 at 12:09 AM

    Using your form URL https://www.jotformeu.com/form/71393536497367 is working at this time.

     

    But if I understand the issue correctly, your form is not available when using your website.

    Can you please share to us the URL link to your website? It will help us identify what was causing the issue if we can check and test as well the form on your website page.

     

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    Answered by Alagie on May 21, 2017 at 05:43 AM
    blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } This is this link to my form on the website, you can fill the form yourself and hit submit, you will see what an talking about. Thanks for helping. Will also send you the code on separate email so you can test it on your page also.Reservations – Capital Party Limo 

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    Reservations – Capital Party Limo

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    Answered by Alagie on May 21, 2017 at 05:43 AM
    blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; }

    Sent from Yahoo Mail for iPhone
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    Answered by Alagie on May 21, 2017 at 05:43 AM
    blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; }
    Sent from Yahoo Mail for iPhone
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    Answered by Alagie on May 21, 2017 at 05:43 AM
    blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } This is this link to my form on the website, you can fill the form yourself and hit submit, you will see what an talking about. Thanks for helping. Will also send you the code on separate email so you can test it on your page also.Reservations – Capital Party Limo 
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    JotForm Support

    Answered by Jan on May 21, 2017 at 04:21 PM

    Sorry to inform you that I didn't find any website link in your post. Please get back to us and provide the link so that we can further investigate.

    Thank you for your cooperation.

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    Answered by Alagie on May 21, 2017 at 04:43 PM
    Reservations – Capital Party Limo

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    Reservations – Capital Party Limo
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     Mr Alagie MbyeCEO Annaf MultimediaAnnaf ProductionThe AfricaanBuzz MagazineHost: The AfricaanBuzz TV ShowFounder: Japalante Foundationwww.annafmultimedia.com

    On Sunday, May 21, 2017 10:21 PM, JotForm wrote:

    New response received A new response has been received: Answered by Jan Sorry to inform you that I didn't find anywebsite link in your post. Please get back to us and provide the link so that wecan further investigate.Thank you for your cooperation. View this thread on browser » Unsubscribe Thread 1495398098

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    JotForm Support

    Answered by jonathan on May 21, 2017 at 04:56 PM

    The website URL should be something that look like this http://www.example.com

    We are still not able to know your website URL.

     

     

     

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    Answered by Alagie on May 21, 2017 at 05:43 PM
    http://.capitalpartylimo.com is the reservation page. Mr Alagie MbyeCEO Annaf MultimediaAnnaf ProductionThe AfricaanBuzz MagazineHost: The AfricaanBuzz TV ShowFounder: Japalante Foundationwww.annafmultimedia.com

    On Sunday, May 21, 2017 10:56 PM, JotForm wrote:

    New response received A new response has been received: Answered by jonathan The website URL should be somethingthat look like this http://www.example.comWe are still not able to know your website URL.    View this thread on browser » Unsubscribe Thread 1495400169

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    Answered by Alagie on May 21, 2017 at 05:43 PM
    http://capitalpartylimo.comis the reservations page. Mr Alagie MbyeCEO Annaf MultimediaAnnaf ProductionThe AfricaanBuzz MagazineHost: The AfricaanBuzz TV ShowFounder: Japalante Foundationwww.annafmultimedia.com

    On Sunday, May 21, 2017 10:56 PM, JotForm wrote:

    New response received A new response has been received: Answered by jonathan The website URL should be somethingthat look like this http://www.example.comWe are still not able to know your website URL.    View this thread on browser » Unsubscribe Thread 1495400169

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    JotForm Support

    Answered by Jan on May 21, 2017 at 06:14 PM

    Thank you for providing the link.

    I checked your website and I can see that you are not using the iFrame code. I did a test submission and I was able to replicate the issue.

    You mentioned that you have tried this and the form is not showing. Please try it again, but this time, you need to remove the script element below the iFrame code. Again, here's a guide on how to get the iFrame code.

    If the issue persists, let us know. Also, after doing this, please don't change anything. In this way, we can check why the form is not showing. 

    Thank you.

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    Answered by Alagie on May 22, 2017 at 09:43 AM
    its not good, only hard to scroll but I guess its the settings of my page. thank you. Mr Alagie MbyeCEO Annaf MultimediaAnnaf ProductionThe AfricaanBuzz MagazineHost: The AfricaanBuzz TV ShowFounder: Japalante Foundationwww.annafmultimedia.com

    On Monday, May 22, 2017 12:14 AM, JotForm wrote:

    New response received A new response has been received: Answered by Jan Thank you for providing the link.I checked your website and I can see thatyou are not using the iFrame code. I did a test submission and I was able toreplicate the issue.You mentioned that you have tried this and the form is not showing. Pleasetry it again, but this time, you need to remove the script element below theiFrame code. Again, here's a guide on how to getthe iFrame code.If the issue persists, let us know. Also, after doing this, please don'tchange anything. In this way, we can check why the form is not showing. Thank you. View this thread on browser » Unsubscribe Thread 1495404847

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    JotForm Support

    Answered by Kevin_G on May 22, 2017 at 11:27 AM

    You could increase the iFrame's height in order to get rid of the scroll bar, although if the height is not enough in certain devices, the scroll bar will appear so your users will be able to view the entire form. 

    The height value needs to be increased on the iFrame's code: