What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I just recieved an email from your company.

    Asked by Stanford  on May 20, 2017 at 03:15 PM

    I have now knowledge of your company and I don't know how you got my personal information. I do not the product. I don't want the product and I want out of your data bank.

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    JotForm Support

    Answered by jonathan on May 20, 2017 at 07:32 PM

    We apologize for the inconvenience caused. I found that your email account was used as a Recipient email by one of our form user. It is possible that the user have found out your email address and used it.

    I have fixed the issue now by removing your email account in the form email list. I have also banned the user from using our form who tried using your email account on the form.

    Please let us know if issue still persist even after this.

    Thanks.