PayPal express integration is not working

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    KadetClassicAdmin
    Asked on May 20, 2017 at 04:33 PM

    I believe I have followed all of the correct steps but I am not having success integrating PayPal Express on my Jotform. https://form.jotform.us/71367480003147  I do have a PayPal business account and API credentials.  Please advise.

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    Kevin_G
    Answered on May 20, 2017 at 09:29 PM

    I have checked your form and found it shows an alert at the moment of trying to complete the payment, the error is related to the digital goods option enabled in your integration, seems like your account has not been configured to accept these type of payments. 

    I would suggest you to open the payment wizard and turn off the option, your form should process payments normally after this: 

    Hope this helps.