What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Premium Account Not Upgraded

    Asked by lowellgeneral on July 19, 2012 at 11:32 AM

    I followed forum advice for clearing my IE 8 cache & am still showing that I have a "free" account.  As I have launched my corporate forms, this is a serious concern.  Pease advise.  TY.

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    Answered by gori-mathew on July 19, 2012 at 12:55 PM

    Hi; We are really sorry for inconvenience caused. I have manually upgradede your account and now on Premium account.