Order total is not transferring over to PayPal when checking out

  • thepodcastinggroup
    Asked on May 20, 2017 at 9:34 PM

    I've created a form and PayPal is supposed to be getting the total of the order from the "order total" box. However, that is not happening since when I apply my promo code "startup" the order total box is updated but the total remains then same when going to paypal for checkout. Please help ASAP!! Here's my form: https://form.jotform.us/62136166263150

    Page URL: https://form.jotform.us/62136166263150
  • jonathan
    Replied on May 21, 2017 at 1:12 AM

    I test submitted your payment form https://form.jotform.us/62136166263150

    Order total is not transferring over to PayPal when checking out Image 1 Screenshot 40

    Order total is not transferring over to PayPal when checking out Image 2 Screenshot 51

     

     

    In the Paypal screen, I can see the correct calculated payment amount from the form.

    Order total is not transferring over to PayPal when checking out Image 3 Screenshot 62

     

    It seems to be working as intended at this time. I think you were able to resolved the issue already.

    Please let us know if issue persist.