What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upgraded to Professional, account not reflecting the change

    Asked by unitherm on July 19, 2012 at 12:10 PM

    Yesterday I opened an account and upgraded it to professional. The account is showing a limit of 100 submissions (which we are nearly at). I need to know that my forms won't get shut off today. When will the upgrade go through?

  • Profile Image

    Answered by unitherm on July 19, 2012 at 12:17 PM

    Nevermind - as soon as I submitted this it seems to have reset itself.

     

    Thanks!

  • Profile Image

    Answered by gori-mathew on July 19, 2012 at 12:32 PM

    Welcome and keep enjoying using Jotform.