I am unable to upgrade to higher plan.

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    Asked on May 21, 2017 at 04:58 AM

    Hi there,

    I am out of space on the bronze package, but when I try to upgrade to silver, it just reverts back to bronze.



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    Answered on May 21, 2017 at 08:05 AM

    Hello Jack,

    I have gone ahead and switched your subscription to silver monthly subscription plan. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!