What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Shared folders left nav is not shown on smaller viewports

    Asked by iTeachChristine on May 21, 2017 at 08:43 AM

    We also cannot see "Shared with me" folders using iPhone / iPad App or using iPhone / iPad online using Safari.

    Why is this?

  • Profile Image
    JotForm Support

    Answered by Jim_R on May 21, 2017 at 08:48 AM

    Can you please get back to us first and confirm if you're referring to the SHARED WITH YOU menu on the left nav when you view the MY FORMS page using Safari as your browser?

    In case we're mistaken, just get back to us with a bit more info and a clearer description of what you're having issues with so we can better assist you.

    You can also post screenshots on your thread (not through email) if needed.

    Related guide: How-to-add-screenshots-images-to-questions-in-support-forum