There appears to have been no email triggered on a form completion that has previously worked

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    DPDALY
    Asked on May 21, 2017 at 12:40 PM

    the form has not been changed since the email trigger last worked.

     

    when i manually forwarded the submitted form data it took 9 hours to arrive at its destination.

     

    have you been doing anything to the system that would cause these delays.

     

    i have previously had similar issues a few months ago with another form where the forwarding email triggers did not fire.

     

    i hope this reduction in delivery quality is not because i am on the free version?

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    aubreybourke
    Answered on May 21, 2017 at 12:57 PM

    This can occur because messages are rejected by the email provider.

    How to Prevent Email Bouncing Related Issues

    A sure fix is to not use the default sender. Instead setup a custom SMTP server.

    How to Setup SMTP for a Form