Will you bill us excluding VAT?

  • Profile Image
    Asked on May 22, 2017 at 06:42 AM

    Dear jotform Team,


    we are using the form for a project and would need a correct bill including VAT. Will the bill contain these details once we upgrade to a paid feature?


    many thanks


  • Profile Image
    Answered on May 22, 2017 at 07:50 AM

    Hello Florian,

    We get payments via 3rd party payment gateways. We can not intervene directly with VAT. However, we can request to add our user's VAT numbers by contacting our partners. So, please contact us again after you upgrade your account and let us know your VAT number. 

    If you need further assistance, we'd be glad to assist you.

    Thank you very much!

    Kindes Regards.