What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will you bill us excluding VAT?

    Asked by AktionstageNachhaltigkeit on May 22, 2017 at 06:42 AM

    Dear jotform Team,


    we are using the form for a project and would need a correct bill including VAT. Will the bill contain these details once we upgrade to a paid feature?


    many thanks


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    JotForm Support

    Answered by amy on May 22, 2017 at 07:50 AM

    Hello Florian,

    We get payments via 3rd party payment gateways. We can not intervene directly with VAT. However, we can request to add our user's VAT numbers by contacting our partners. So, please contact us again after you upgrade your account and let us know your VAT number. 

    If you need further assistance, we'd be glad to assist you.

    Thank you very much!

    Kindes Regards.